KYC Policy

This policy explains the verification steps Winnow Lotto may require to satisfy licensing obligations, protect customers, and keep deposits, withdrawals, tips, and payouts secure.

This policy applies to the Winnow Lotto service operated through our official website: www.winnowlotto.com.

Our verification programme has three steps. The step required for a customer depends on the licensing rules that apply, the customer profile, transaction activity, and any risk assessment performed by Winnow Lotto or its verification partners.

Step one verification must be completed before any deposit or withdrawal is allowed. This applies regardless of the payment method, deposit amount, withdrawal amount, withdrawal method, or the customer's nationality.

The customer must provide the requested information themselves. Step one information may include:

• First name.
• Last name.
• Date of birth, to confirm minimum legal age.
• Nationality.
• Country of usual residence.
• Full residential address.
• Contact information, including email address and phone number.
• Payment information where applicable, such as bank account or e-wallet details.

Step two verification is required for every customer who deposits over USD 2,000 or withdraws over USD 2,000. It is also required for any customer classified as high risk because of geographic location, account activity, customer type, politically exposed person status, or adverse media information.

Until step two verification is completed, a withdrawal, tip, or deposit may be placed on hold.

Step two may require the customer to submit a valid government-issued identity document, such as an international passport, national identity card, or driver's licence. Depending on the customer's country, the accepted identity documents may vary.

The customer may be asked to take a picture of their identity document with a paperclip and a randomly generated six-digit number next to the document.

We may also perform electronic checks to confirm that the information provided at step one matches reliable data sources and the name shown on the identity document. If the electronic check fails or cannot be completed, the customer may be required to provide confirmation of their current residence, such as a government registration certificate or a similar document.

Step three verification is required for every customer who deposits over USD 10,000 or withdraws over USD 10,000. It is also required for any customer classified as high risk because of geographic location, account activity, customer type, politically exposed person status, or adverse media information.

Until step three verification is completed, a withdrawal, tip, or deposit may be placed on hold.

For step three, a customer may be asked to provide information and evidence about their source of wealth and source of funds.

If you have questions about this policy or our verification process, contact us at support@winnowlotto.com.